COVID-19 Pandemic Response - image of hands reaching out to each otherThis page was last updated June 2, 2020, at 3:30 pm

The Township of Algonquin Highlands is monitoring the Novel Coronavirus (COVID-19) pandemic as declared by the World Health Organization (WHO).

Resources

Haliburton Cares

Haliburton, Kawartha Lakes, Pine Ridge Health Unit

County of Haliburton

Government of Canada

Ontario Ministry of Health

Self-Assessment tool

How to Self-Isolate

Social Distancing

We are working to put into effect community based measures that will protect residents of Algonquin Highlands, and our surroundings, in order to do our part to slow the spread of the virus.

New information continues to be communicated by the Government of Canada and the Province of Ontario and the County of Haliburton in regard to preventative measures for communities.

Community Message re: COVID-19 from Mayor Carol Moffatt

Latest Media Releases

All press releases will be shared through the News and Notices webpage and if you sign up, you will be notified by e-mail as soon as they are posted.

Release #20-19 June 1, 2020 - Haliburton Highlands Water Trails Campsite Reservations
Release #20-18 May 29, 2020Haliburton Highlands Water Trails June Campsite Reservations
Release #20-17 May 22, 2020 - Recreational Amenities and Septic Re-Inspection Program

All previous Media Releases are available in the News and Notices section of the website

Background information

On March 11, 2020 the World Health Organization announced the COVID-19 outbreak can be characterized as a pandemic and that the rates of infection continue to rise. On March 17, 2020 the province of Ontario declared a State of Emergency.

The Township of Algonquin Highlands Emergency Operations Centre has convened and are meeting regularly to monitor the situation and are encouraging the public to regularly check the Township website and local media outlets for updates.  This page will be updated daily or as new information becomes available.

Frequently Asked Questions (and the answers)

Click on a question to view the answer

To submit a question, not found in our Frequently asked Questions listing, please email covid19@algonquinhighlands.ca.

General

Accurate information has proven a challenge in fast-paced world of social media.

The Township’s Emergency Operations Group is in constant communication with our own MPP, Health Unit and OPP; and with the County and neighbouring municipalities. As such, we have the most accurate and up-to-date information about and for Algonquin Highlands property owners. The public is asked to confirm information directly from the Township website before sharing it.

The best way to keep up with the latest news by subscribing to News & Notices.

The province has provided a list of essential businesses that may continue to operate and provide services during the Declared Emergency. Municipalities are exempt from the Orders and are continuing to operate as best as possible.

The Township of Algonquin Highlands cannot interpret the Order for businesses or advise what services may continue.

Anyone seeking clarification on business operations is advised to call the Stop the Spread hotline at 1-888-444-3659.

The provincial essential business list may be read here: www.ontario.ca/page/list-essential-workplaces

For concerns about a non-essential business remaining open or providing services; and concerns about gatherings of 5 or more people on private property call the OPP at 1-888-310-1122.

For concerns about use of closed parks, playgrounds, etc; and concerns about gatherings of 5 or more people on Municipal property call the Township By-law Department at 705-489-2379.

For concerns regarding retail businesses and individuals charging unfair prices for necessary goods call the Unfair Pricing Concerns hotline at 1-800-889-9768.

For questions regarding what businesses remain open, or about what services are still available, call the Stop the Spread business line at 1-888-444-3659

The Province has deemed short term rentals as non-essential. Any short-term rentals undertaken after April 4, 2020 must only be for emergency shelter purposes - for example, a healthcare worker choosing to distance from their family.

If you think you have COVID-19 symptoms, complete the COVID-19 Self-Assessment at https://covid-19.ontario.ca.

Additional information can be found at www.haliburtoncares.ca.

Haliburton County is serviced by the Haliburton, Kawartha, Pine Ridge District Health Unit. Information regarding this district can be found at www.hkpr.on.ca/covid-19-2/covid-19/.

Information regarding the Haliburton Highlands COVID-19 Response can be found at www.haliburtoncares.ca.

Community Services

Yes. The Township’s public water taps remain open and all users are reminded that these are public facilities where extraordinary hygiene practices are required.  Taps are located at:

  • Stanhope Airport (1168 Stanhope Airport Rd.)  
  • Township Office (1123 North Shore Rd.) 

Some. At the request of the Health Unit, public washrooms remain available at the Dorset Parkette, Elvin Johnson Park, Stanhope Courts and Playing Field, as well as our Water Trail access points. These facilities are regularly checked and cleaned however, users are asked to undertake appropriate hygiene protocols.

Public washrooms at the Township Office and Dorset Recreation Centre are not available as these buildings are closed to the public.

Public Wi-Fi hotspots remain available outside the following locations (all buildings remain closed to the public):

  • Stanhope Public Library (1109 North Shore Rd.)
  • Stanhope Firefighters' Community Hall (1095 North Shore Rd.)
  • Dorset Recreation Cente (1051 Main Street) and throughout most of downtown Dorset
  • Oxtongue Community Centre (3979 Highway 60, Dwight)
  • Stanhope Municipal Airport (1168 Stanhope Airport Rd. Please note that the deck is closed for physical distancing purposes)
  • Township Office (1123 North Shore Road)

Users are asked to be considerate of bandwidth consumption due to increased attendance at public WiFi sites.

No. Both the Stanhope Libary and the Library Book Drop at the Dorset Recreation Centre are closed. Please visit the Haliburton Library website for details on program changes and on-line services

Administration

No. The administrative office on North Shore Road is closed to the public. All municipal departments continue to operate in accordance with Provincial orders.

If your inquiry is COVID-19 related, please email covid19@algonquinhighlands.ca or call 705-489-2379 ext. 369

At this time, all Township offices and facilities are closed to the public.  Most services are available via phone. As staff are working remotely, please call the Township office at 705-489-2379 and leave a message for the respective staff member. Staff are able to receive voicemails at their remote locations and will respond as quickly as possible

Airport

Yes. Aviation operations that don’t involve staff or any interaction continue.

Emergency services such as Hydro One, Ornge and MNRF retain full access to the airport and fuel remains available via the card lock system.

The terminal building is closed to the public.

For further details regarding Airport operations, please visit www.algonquinhighlands.ca/airport.php

Building/By-Law

Yes. As of Tuesday, May 19th, 2020 the provincial restrictions for the construction industry will be lifted. Our office will be issuing permits in accordance with this recent announcement. You will be contacted once your permit has been approved, including the amount of the permit fee, and is ready for pick-up.

Our office will be remaining closed to the public until further notice. Permits can be picked up by appointment.

Pick-Up procedure is as follows: - Call ahead and schedule an appointment time for pick-up– 705-489-2379 ext. 326. - Bring payment for the permit. The preferred payment method for building permits is by cheque at this time, however arrangements can be made for credit card payment if necessary. - If you require a receipt, a hand written receipt will be issued and provided to you with the permit or an electronic copy of the receipt can be emailed to you once payment has been processed.

Building permit applications are available at www.algonquinhighlands.ca/Building_permit_application-v2020.pdf

Septic system permits can be found at www.algonquinhighlands.ca/deptdocs/2020-03_Sewage_System_Permit_Application_Package.pdf.

Please note some of the pages within the application are non-fillable and will need to be printed and completed. Applications may be scanned and emailed to the building department at gmoore@algonquinhighlands.ca or drogers@algonquinhighlands.ca or received by regular mail.

In order to support public health recommendations of physical distancing, the Township remains unable to process payments at the landfill which, unfortunately, means we remain unable to accept construction and demolition (C&D) waste. There are other options for the disposal of C&D which include private contractors.

We are actively pursuing alternate, cellular-based payment options and look forward to providing improved service in this regard as soon as practicable.

This information updated May 15, 2020

Field inspections will continue, at staff’s discretion, and only where appropriate distancing and hygiene protocols can be maintained.

Year three of the Septic Re-Inspection Program will be conducted through voluntary participation. Please be assured that, inspections will be conducted utilizing enhanced hygiene and physical distancing protocols.

WSP Canada will issue notices to property owners within the year three re-inspection area before the end of June 2020.

Property owners who choose to have their re-inspection completed are to contact WSP directly to arrange a date and time. Property owners who do not take part in the program this year will be required to have a re-inspection completed in 2021.

Persons who request a re-inspection this year and fail to be present on the date they pre-arranged with WSP, will be charged a No-Show Inspection Fee in accordance with current practice.

Year 1 and 2 property owners with outstanding remedial action have received notification from the Building Department regarding next steps.

Should you have any questions or concerns, please email dmugfordguay@algonquinhighlands.ca.

Cemeteries

Yes. Staff will be regularly monitoring the cemeteries and will be performing regular maintenance.

Yes. The Township of Algonquin Highlands cemeteries are open, we would like to remind individuals wishing to visit the cemeteries, to please adhere to the Emergency Management and Civil Protection Act regulation limiting gatherings to five people.

People must also follow these COVID-19 restrictions:

  •  For funeral services at the gravesite, there can be no more than 10 people, not counting funeral staff – but only for funeral services. Otherwise, five is the maximum.
  • Physical distancing between people, of two metres apart, must be practiced at all times by everyone in the cemetery.

We thank the public for their understanding as we work toward keeping our community safe and healthy in this uncertain time.

This information added May 14, 2020

Council

Council meetings will resume on May 21, 2020 and be held once a month until further notice. Meetings will be held electronically. For dates of upcoming Council Meetings please visit the Township’s Calendar.

You can be notified of upcoming Special Meetings of Council by Subscribing to News and Notices or Council Agendas

This information updated May 7, 2020

Finance

At this time, we are unable to accept cash or debit payment.

Tax payments are accepted as follows;

Payment Option

Instructions

Online and/or Telephone Banking

When using telephone or internet banking, “Algonquin Highlands Tax” is the payee and the 19 digit roll number (or part) on your tax bill will become your account number.  In some instances the bank will require you to remove the first four digits “4621” which signifies the Township and others may to remove the last four digits “0000.”  It is important to note that you must enter a separate roll number and amount for each property that you own so that payments are allocated correctly.

Cheque

Mail in or use Drop Box at the municipal office.  If using the Drop Box plese ensure your cheque is in a sealed envelope.

Cheques and money orders should be made payable to “Township of Algonquin Highlands”. Post-dated cheques are accepted.

Pre-Authorized Payment

Forms available on the municipal website if you are not already registered – www.algonquinhighlands.ca

Financial Institution

Attend bank with copy of tax bill to ensure payment is applied correctly – call ahead for your branch hours as they may be reduced

 

Yes, all PAP (pre-authorized payment plan) payments will be processed for the second installment (May 22, 2020) unless otherwise advised.

Yes. All post-dated cheques will be processed as per the date of the cheque, unless otherwise advised.

Please contact info@algonquinhighlands.ca if you need to adjust a payment you have submitted by post-dated cheque.

The due date for the first installment of the 2020 Interim Taxes has been extended to May 29, 2020. The due date for the second installment of the 2020 Interim Taxes has been extended to June 26, 2020.

We appreciate that many businesses and agencies are offering discounts or reductions during this time however, the municipality is unable to offer any such discount or reduction on property taxes, as the Orders that may prevent attendance to any property have been made by the province.

Concerns about insurance should be directed to insurance companies.

Fire Services

Yes. The Ministry of Natural Resources and Forestry has advised that as of 12:01 am on May 16, 2020, Ontario is lifting the Restricted Fire Zone (RFZ) designation that was put in place last month across Ontario’s fire region.

A reminder that daytime burning of brush, grass, etc. is currently prohibited in accordance with By-Law 2019-31.

You may burn brush, grass and leaves between 7:00 pm and 7:00 am.

This information updated May 15, 2020

Yes. The AHFS continues to operate at full capacity with universal precautions in place.

Yes. Applications for Daily Burn Permit for Open Air Fires can be found at https://www.algonquinhighlands.ca/fire-services.php.
Completed applications must be submitted via mail or the secure drop box at the Township Office located at 1123 North Shore Road. Payment will only be accepted by cheque or credit card. To arrange for credit card payment, please ensure your contact number is clearly noted on the application. Once the application has been reviewed you will be contacted to arrange a site visit.

This information updated May 29, 2020

Landfills/Waste Disposal

The hours at landfill sites have not changed, all sites are open regular SUMMER hours.

Hours for all sites can be found at https://www.algonquinhighlands.ca/landfill-hours---locations.php or utilize the Waste Wizard (the Waste Wizard is a one stop shop for all waste disposal information)

this information updated May 1, 2020

No. Only household garbage and recycling are accepted at this time.

If you are not sure of whether your material qualifies as either of those things, the Waste Wizard can help you. Simply type the name of the material you have a question about, and the Wizard will provide you with the most current information about handling that material. Alternatively, the website on impacts of COVID-19 on waste disposal has information to assit you.

As of Tuesday May 19, 2020 the building permit process will resume. However, in order to support public health recommendations of physical distancing, the Township remains unable to process payments at the landfill which, unfortunately, means we remain unable to accept construction and demolition (C&D) waste. There are other options for the disposal of C&D which include private contractors.

Additional details can be found at www.algonquinhighlands.ca/landfill-impact.php

We are actively pursuing alternate, cellular-based payment options and look forward to providing improved service in this regard as soon as practicable.

Yes. For changes at landfill sites, and in waste disposal, you can sign up to receive information through the Waste Wizard - click on Waste Event Calender and then "get a reminder". Information in the Waste Wizard will also be updated regularly.

You will need to store those materials on your own property until such time as they can be accepted again.

Cottage kits are not available for purchase at this time.

We have reduced our waste services to achieve a few objectives:

  1. Eliminate cash handling and receipting activities. Site attendants do not have access to water and soap to wash their hands throughout the day, so disease transmitted on money and receipts can pose a serious risk of infection to the staff and then to subsequent patrons.
  2. Protect our vulnerable population. Our sites serve a lot of people every day, many of whom are seniors and people with autoimmune deficiencies. This means the chances of disease transmission from our staff to a vulnerable person are high.
  3. Reduce interactions. The Township wants to reduce the number of people site staff are exposed to each day to reduce their risk of infection. Eliminating non-essential site visits is an effective way to do this.

This information added May 14, 2020

Maintenance and Construction

Yes. Regular maintenance operations will continue as scheduled but may be delayed.

Yes. Please call 705-489-2379 ext. 325 to report a problem during our regular business hours, Monday to Friday, 8:30 am to 4:30 pm.

To report a dangerous road condition outside of regular business hours, call:

  • Stanhope 705-754-5450
  • Sherborne, McClintock & Livingstone 705-854-0303

Issues such as:

  • Accumulation of debris on private property
  • Illegal dumping
  • Animal licensing & control
  • Noise (including Fireworks)
  • Zoning By-law violations (e.g. illegal placement of trailers on vacant lands)
  • Docking and mooring at public docks

are handled by the By-Law department. By-law complaints can be submitted online or by e-mail.

Yes. Scheduled construction projects for 2020 will continue but may be delayed. For further details, kindly visit https://www.algonquinhighlands.ca/construction-projects-road-upgrades.php

Parks, Recreation and Trails

For a complete list of Park, Recreation Facilities and Trails that are open or closed, please visit www.algonquinhighlands.ca/parks-impact.php

Yes. Boat launches are open in Algonquin Highlands.

Boaters must have regard for other Provincial-directed COVID-19 protocols such as maintaining physical distancing of 2 meters (6 feet), limiting group size to no more than 5 people

This information updated May 15, 2020

Boat Launches will be open for recreational uses as of May 19, 2020.

Recreational users of the boat launches must have regard for other Provincial-directed COVID-19 protocols such as maintaining physical distancing of 2 meters (6 feet), limiting group size to no more than 5 people

This information updated May 15, 2020

The province of Ontario has indicated that fishing seasons will not be affected by any Covid-19 related restrictions, the Township does not regulate or oversee fishing regulations.

The province has further indicated that as of May 19, 2020 boat launches can be used for recreational purposes, all municipal public boat launches remain open. All provincial directed Covid-19 protocols such as maintaining physical distancing of 2 meters (6ft) and limits of maximum allowable group size of 5 people must be adhered to.

This information updated May 15, 2020

As of Saturday May 16, 2020 marinas may open for recreational use.

Please contact your local marina for further information.

This information updated May 15, 2020

Those needing to check their properties but unable to get there due to the closure of marinas could consider contacting cottage care or property maintenance companies that may be able to assist within the Essential Business exclusions.

We are sympathetic to the many concerns about the need to check water-access properties however, the Township cannot supersede the Provincial Order by providing special permissions or escorted visits.

No. Under provincial directive, all recreational facilities are currently closed.

The Township will assess facility rentals in monthly blocks. During the last week of each month, unless the provincial directive changes, all rentals will be cancelled and refunded for the following month. If you have a reservation and it is cancelled, you will be contacted when that happens, no additional action is required from you.

Backcountry campsites associated with the Haliburton Highlands Water Trails will open on June 16, 2020. Reservations will be accepted online or through the call centre only and can be made starting on Wednesday, June 3, 2020. Social distancing guidelines must be adhered to and provincial group size restrictions are limited to a maximum of 5 people, unless they are from the same household.

The trails office located at the St. Nora Lake access point at 20130 Highway 35 will remain closed to the public, no in-person transactions or interactions with staff are possible, and no equipment rentals will be available until further notice.

Although the Provincial restrictions related to backcountry camping were lifted as of June 1, 2020 the Township requires the additional two weeks to ensure that the area can be opened safely for the return of visitors on June 16th, 2020.

To make a campsite reservation:

This information updated June 2, 2020

The Algonquin Highlands hiking trails will open for public use on Friday, May 15, 2020 with the exception of the Dorset Tower trail as it leads to a closed facility within the Township (Dorset Tower).

This information updated May 14, 2020

No. Under provincial directive all recreational programming is currently on hold. As a result of this, summer recreational programs and activities are cancelled. At the end of August, Fall programs will be assessed and decisions to run or cancel programs will be made at that time. Decisions will be based on provincial directives.

Not at this time.The seasonal opening of the Dorset Tower has been postponed until further notice.

No. As the Dorset Tower remains closed, the public water tap at this location will not be accessible. No annual passes to the Tower will be issued at this time. Additional public water taps within the Township of Algonquin Highlands can be found at:

  • Stanhope Airport (1168 Stanhope Airport Rd.)  
  • Township Office (1123 North Shore Rd.) 

All users are reminded that these are public facilities where extraordinary hygiene protocols are required.

This information added May 7, 2020

Planning

Yes. As Township municipal offices are closed to the public, only electronic Planning applications are being accepted through socallaghan@algonquinhighlands.ca.

Yes. Pre-consultation meetings for new Planning applications can be scheduled through videoconference or over the phone. Please contact the planner at socallaghan@algonquinhighlands.ca.

Yes. Staff continue to review and process ongoing applications. Depending on the type of application and whether public notice and meetings are required, applications may advance or be paused until the state of emergency is lifted. Please contact socallaghan@algonquinhighlands.ca regarding the status of existing applications or for general inquiries.

Roads

Yes. Applications for Road Occupancy or Entrance permits can be found at www.algonquinhighlands.ca/road-permits.php.

Completed applications must be submitted via mail or the secure drop box at the Township Office located at 1123 North Shore Road. Payment will be accepted by cheque only, cash will not be accepted.

Once the application has been reviewed you will be contacted via email in two to three weeks.

This information updated May 15, 2020

Other helpful information

For Complaints regarding inappropriate or illegal gatherings

OPP
1-888-310-1122
  • Concerns about a non-essential business remaining open or providing services;
  • Concerns about gatherings of 5 or more people on private property
Township of Algonquin Highlands, Building and By-Law Department
705-489-2379
  • Concerns about gatherings of 5 or more people on Municipal property.
Public Health Agency of Canada
613-614-4754 (from 8:00 am - 5:00 pm)
  • Concerns regarding someone who is supposed to be in quarantine.

For Emergency Services call: 911

The public is reminded that 911 is for emergency purposes only.  
The OPP is available by calling 1-888-310-1122 for all other non-emergency situations