COVID-19 Pandemic Response - image of hands reaching out to each otherThis page was last updated February 19, 2021, at 8:00 am.

The Township of Algonquin Highlands is monitoring the Novel Coronavirus (COVID-19) pandemic as declared by the World Health Organization (WHO).

Resources

Haliburton Cares

Haliburton, Kawartha Lakes, Pine Ridge Health Unit

County of Haliburton

Government of Canada

Ontario Ministry of Health

Self-Assessment tool

How to Self-Isolate

Social Distancing

We are working to put into effect community based measures that will protect residents of Algonquin Highlands, and our surroundings, in order to do our part to slow the spread of the virus.

New information continues to be communicated by the Government of Canada and the Province of Ontario and the County of Haliburton in regard to preventative measures for communities.

Latest Media Releases

All press releases will be shared through the News and Notices webpage and if you sign up, you will be notified by e-mail as soon as they are posted.

Release #21-02 February 18, 2021 - Township Office reopening procedures, Parks, Recreation and Trails operations, and Property Tax payments
Release #21-01 January 21, 2021 - Provincial Emergency Declaration - Stay at Home Order
Release #20-31 December 23, 2020 - Provincial Lockdown
Release #20-30 December 18, 2020 - Outdoor rinks
Release #20-29 November 30, 2020 - Seasonal Residents Reminded to Keep Safety in Mind if Choosing to Stay for the Winter

All previous Media Releases are available in the News and Notices section of the website

Background information

On March 11, 2020 the World Health Organization announced the COVID-19 outbreak can be characterized as a pandemic and that the rates of infection continue to rise. On March 17, 2020 the province of Ontario declared a State of Emergency.

The Township of Algonquin Highlands Emergency Operations Centre has convened and are meeting regularly to monitor the situation and are encouraging the public to regularly check the Township website and local media outlets for updates.  This page will be updated daily or as new information becomes available.

Frequently Asked Questions (and the answers)

Click on a question to view the answer

To submit a question, not found in our Frequently asked Questions listing, please email covid19@algonquinhighlands.ca.

Please note that as Provincial restrictions are lifted, the Township will require additional time to review associated guidelines and undertake other preparations to safely re-open sites and facilities. Your support of our efforts toward community safety is appreciated.

General

Accurate information has proven a challenge in fast-paced world of social media.

The Township’s Emergency Operations Group is in constant communication with our own MPP, Health Unit and OPP; and with the County and neighbouring municipalities. As such, we have the most accurate and up-to-date information about and for Algonquin Highlands property owners. The public is asked to confirm information directly from the Township website before sharing it.

The best way to keep up with the latest news by subscribing to News & Notices.

For concerns about a non-essential business remaining open or providing services; and concerns about gatherings on private property call the OPP at 1-888-310-1122.

For concerns regarding retail businesses and individuals charging unfair prices for necessary goods call the Unfair Pricing Concerns hotline at 1-800-889-9768.

For questions regarding what businesses remain open, or about what services are still available, call the Stop the Spread business line at 1-888-444-3659

If you think you have COVID-19 symptoms, complete the COVID-19 Self-Assessment at https://covid-19.ontario.ca.

Additional information can be found at www.haliburtoncares.ca.

Haliburton County is serviced by the Haliburton, Kawartha, Pine Ridge District Health Unit. Information regarding this district can be found at www.hkpr.on.ca/covid-19-2/covid-19/.

Information regarding the Haliburton Highlands COVID-19 Response can be found at www.haliburtoncares.ca.

Administration

Yes, the Township office is open by appointment only with restrictions in place. Drop in appointments will not be accommodated.

Following is information on procedures for entering these buildings and how services will be provided.

General Processes and Procedures:

Telephone meetings are strongly encouraged, however if it is absolutely necessary for you to attend the office for an in person meeting the following procedures shall be adhered to:

  • Appointment will be booked in blocks of 30 minutes.
  • Face Masks are mandatory and shall be provided by the visitor.
  • Visitors will be screened upon arrival prior to be permitted entry to the building.
  • You will also be required to provide your name and contact information.

Staff contact information can be found under each department listed on this page

If your inquiry is COVID-19 related, please email covid19@algonquinhighlands.ca or call 705-489-2379 ext. 369

This information updated February 19, 2021

You may call the Township office at 705-489-2379 or email info@algonquinhighlands.ca or staff contact information can be found under each department listed on this page.

If your inquiry is COVID-19 related, please email covid19@algonquinhighlands.ca or call 705-489-2379 ext. 369

This information updated February 19, 2021

Airport

  • Please contact the Airport Coordinator at 705-754-2611 of by email regarding Airport Operations

This information updated December 23, 2020

Yes. Aviation operations that don’t involve staff or any interaction continue.

Emergency services such as Hydro One, Ornge and MNRF retain full access to the airport and fuel remains available via the card lock system.

The terminal building is closed to the public.

For further details regarding Airport operations, please visit www.algonquinhighlands.ca/airport.php

Building/By-Law

This information updated December 23, 2020

Yes. Our office will continue issuing permits in accordance with provincial requirement.

Our office will remain closed to the public until further notice. All submissions/correspondence shall be electronic.

Payment for building permits may be made by cheque or credit card. If you require a receipt, an electronic copy of the receipt can be emailed to you once payment has been processed.

Building permit applications are available at www.algonquinhighlands.ca/Building_permit_application-v2020.pdf

Septic system permits can be found at www.algonquinhighlands.ca/deptdocs/2020-03_Sewage_System_Permit_Application_Package.pdf.

Please note some of the pages within the application are non-fillable and will need to be printed and completed. Applications may be scanned and emailed to the building department at gmoore@algonquinhighlands.ca or sent by regular mail.

This information updated December 23, 2020

Field inspections will continue, at staff’s discretion, and only where appropriate distancing and hygiene protocols can be maintained.

Year three of the Septic Re-Inspection Program will be conducted through voluntary participation. Please be assured that, inspections will be conducted utilizing enhanced hygiene and physical distancing protocols.

WSP Canada will issue notices to property owners within the year three re-inspection area before the end of June 2020.

Property owners who choose to have their re-inspection completed are to contact WSP directly to arrange a date and time. Property owners who do not take part in the program this year will be required to have a re-inspection completed in 2021.

Persons who request a re-inspection this year and fail to be present on the date they pre-arranged with WSP, will be charged a No-Show Inspection Fee in accordance with current practice.

Year 1 and 2 property owners with outstanding remedial action have received notification from the Building Department regarding next steps.

Should you have any questions or concerns, please email dmugfordguay@algonquinhighlands.ca.

Cemeteries

The Cemeteries are closed during the winter season and will re-open April 15, or when weather permits.

This information updated December 23, 2020

Community Services

Yes. The Township’s public water taps remain open and all users are reminded that these are public facilities where extraordinary hygiene practices are required.  Taps are located at:

  • Stanhope Airport (1168 Stanhope Airport Rd.)  
  • Township Office (1123 North Shore Rd.) 
  • NEW! Dorset Recreation Centre (1051 Main St., Dorset - located to the right of the main entrance by the book drop) 

As the Dorset Tower remains closed, the public water tap at this location will not be accessible.

This information updated December 23, 2020

Some. At the request of the Health Unit, public vault privies remain available at the Dorset Parkette, Elvin Johnson Park, Stanhope Park, Frost Centre Ski & Snowshoe Trails access point and Big East Lake access point. These facilities are periodically checked and cleaned as needed, users are asked to undertake appropriate hygiene protocols.

Public washrooms at the Township Office and Dorset Recreation Centre are not available as these buildings are closed to the public.

This information updated December 23, 2020

Public Wi-Fi hotspots remain available outside the following locations (all buildings remain closed to the public):

  • Stanhope Public Library (1109 North Shore Rd.)
  • Stanhope Firefighters' Community Hall (1095 North Shore Rd.)
  • Dorset Recreation Cente (1051 Main Street) and throughout most of downtown Dorset
  • Oxtongue Community Centre (3979 Highway 60, Dwight)
  • Stanhope Municipal Airport (1168 Stanhope Airport Rd. Please note that the deck is closed for physical distancing purposes)
  • Township Office (1123 North Shore Road)

Users are asked to be considerate of bandwidth consumption due to increased attendance at public WiFi sites.

This information updated December 23, 2020

The Dorset Library Depot services, with curbside pick-up, will resume starting January 4, 2021, following the regular holiday closure. Please visit https://olco.ent.sirsidynix.net/client/en_US/haliburton/ for information on how to participate in the curbside pickup at the Dorset Library Depot.

The Stanhope Library remains closed.

This information updated December 23, 2020

Public access computers at the Dorset Recreation Centre are closed during the lockdown and will open when provincial COVID restrictions permit. Subject to change based on provincial direction.

This information updated December 23, 2020

Council

Due to the COVID-19 pandemic, and requirements for social distancing, Council meetings will be held electronically. For dates of upcoming Council Meetings please visit the Township Calendar.

You can be notified of upcoming Special Meetings of Council by Subscribing to News and Notices or Council Agendas

This information updated October 8, 2020

Finance

At this time, we are unable to accept cash or debit payment.

Tax payments are accepted as follows;

Payment Option

Instructions

Online and/or Telephone Banking

When using telephone or internet banking, “Algonquin Highlands Tax” is the payee and the 19 digit roll number (or part) on your tax bill will become your account number.  In some instances the bank will require you to remove the first four digits “4621” which signifies the Township and others may to remove the last four digits “0000.”  It is important to note that you must enter a separate roll number and amount for each property that you own so that payments are allocated correctly.

Cheque

Mail in or use Drop Box at the municipal office.  If using the Drop Box plese ensure your cheque is in a sealed envelope.

Cheques and money orders should be made payable to “Township of Algonquin Highlands”. Post-dated cheques are accepted.

Pre-Authorized Payment

Forms available on the municipal website if you are not already registered – www.algonquinhighlands.ca

Financial Institution

Attend bank with copy of tax bill to ensure payment is applied correctly – call ahead for your branch hours as they may be reduced

 

2021 Interim property tax bills for both residential and commercial properties will be prepared in February 2021, with due dates of March 19 and May 21, 2021. If you do not receive your tax bill in the mail please contact our tax department accordingly.

This information updated December 23, 2020

Yes. All post-dated cheques will be processed as per the date of the cheque, unless otherwise advised.

Please contact info@algonquinhighlands.ca if you need to adjust a payment you have submitted by post-dated cheque.

We appreciate that many businesses and agencies are offering discounts or reductions during this time however, the municipality is unable to offer any such discount or reduction on property taxes, as the Orders that may prevent attendance to any property have been made by the province.

The Township has waived late charges during the pandemic in an attempt to ease any financial burden on our residents.

This information updated December 23, 2020

Fire Services

  • Please contact Fire Chief Michael French at 705-489-2379 regarding fire department matters.
  • In person visits are by appointment only. Drop in appointments will not be accommodated.
  • Pre-consultation via a phone call is strongly encouraged prior to determining if an in person meeting is required.

This information updated February 19, 2021.

Yes. A reminder that burning must be conducted in accordance with By-Law 2019-31.

This information updated November 9, 2020

Yes. The AHFS continues to operate at full capacity with universal precautions in place.

Landfills/Waste Disposal

The hours at landfill sites have not changed, all sites are open regular WINTER hours.

Hours for all sites can be found at https://www.algonquinhighlands.ca/landfill-hours---locations.php or utilize the Waste Wizard (the Waste Wizard is a one stop shop for all waste disposal information)

Information as of December 23, 2020

Please contact Melissa Murray, Environmental Coordinator at 705-489-2379 ext. 332 or email mmurray@algonqinhighlands.ca

This information updated December 23, 2020

In keeping with continued efforts to maintain the health and safety of staff, and the public, when attending waste disposal sites, masks are mandatory when interacting with landfill attendants. We are also reminding patrons of waste disposal sites, that if you are not able to maintain physical distancing from other patrons, masks must also be worn.

Information as of January 20, 2021

At Maple Lake Landfill, Oxtongue Lake Landfill and Dorset Transfer Station, all regularly permitted materials will be accepted (construction materials, metal, etc.), during all regular hours of operation. Payment must be by debit or credit card using our new tap-to-pay system. CASH will not be accepted.

Hawk Lake and Pine Springs will continue to accept only household garbage and recycling.

Full details of landfill restrictions are available at https://www.algonquinhighlands.ca/landfill-impact.php.

If you are not sure of whether your material will be accepted, the Waste Wizard can help you. Simply type the name of the material you have a question about, and the Wizard will provide you with the most current information about handling that material.

Information as of December 23, 2020

Yes. For changes at landfill sites, and in waste disposal, you can sign up to receive information through the Waste Wizard - click on Waste Event Calender and then "get a reminder". Information in the Waste Wizard will also be updated regularly.

No. Township ReUse Centres at Maple, Dorset and Oxtongue Lake sites remain closed.

Alternative resources for repurposing good useable materials are available at:

Often materials left at the road side with a “free” sign, will find new homes. There are a number of Haliburton County based “freecycle” and Buy & Sell groups on Facebook that you may find helpful to rehome good useable items.

This information added June 25, 2020

Cottage kits are available for purchase at the Maple Lake Landfill Site and the Dorset Transfer Station. Quantities may be limited. If you would like to purchase more than 10 kits, please contact Melissa Murray, Environmental Coordinator mmurray@algonquinhighlands.ca or 705-489-2379 ext. 332, to ensure the quantities you require will be available.

This information updated July 24, 2020

Please complete the online form at https://www.algonquinhighlands.ca/wastewizard.php#!rc-page=480040 or e-mail your name, property address and mailing address to mmurray@algonquinhighlands.ca and a replacement card will be mailed to you. If you wish to request a card via phone, please call 705-489-2379 ext. 332 and leave a message with your name, property address and mailing address.

Reminder: the landfill user ID card you received in 2019 is still valid (blue card) until April 30, 2021. New ID cards will be mailed with 2021 interim tax bills in February 2021.

This information updated December 23, 2020

Waste services were reduced to achieve a few objectives:

  1. Eliminate cash handling and receipting activities. Site attendants do not have access to water and soap to wash their hands throughout the day, so disease transmitted on money and receipts can pose a serious risk of infection to the staff and then to subsequent patrons.
  2. Protect our vulnerable population. Our sites serve a lot of people every day, many of whom are seniors and people with autoimmune deficiencies. This means the chances of disease transmission from our staff to a vulnerable person are high.
  3. Reduce interactions. The Township wants to reduce the number of people site staff are exposed to each day to reduce their risk of infection.

This information added May 14, 2020

Parks, Recreation and Trails

For a complete list of Park, Recreation Facilities and Trails that are open or closed, please visit www.algonquinhighlands.ca/parks-impact.php

Yes, outdoor rinks are open in accordance with the following Provincial COVID restrictions:

  • Provincially regulated outdoor group size maximums and social distancing must be adhered to.
  • Change rooms at the Dorset Ice Palace will be closed.
  • No gameplay is permitted. This includes hockey, which is not permitted.
  • No sports equipment is permitted.
  • Failure to follow these regulations may result in the closure of the rinks.

Information on opening dates and conditions can be found throughout the winter at https://www.algonquinhighlands.ca/notices-current-conditions.php

PLEASE NOTE: Decisions around the Dorset rink were made in collaboration with the Township of Lake of Bay because the rink is jointly owned by both Townships and managed by Algonquin Highlands.

This information updated December 23, 2020

Yes, the trails office is open, all patrons will be served outside:

  • Ski trails remain open and passes continue to be available by self-registration at the ski trail head parking lot across the road from the trails office.
  • Equipment rentals will not be available
  • Hiking trails remain open and can be accessed any time by donation at the trail head.
  • Backcountry campsites in the Haliburton Highlands Water Trails remain closed. Campsite reservations will begin to be taken on March 29, 2021 for the remainder of the season.

This plan is subject to change at any time based on provincial COVID-19 direction.

For more information contact: 705-766-9033 or trails@algonquinhighlands.ca

This information updated February 19, 2021

Yes, Ski and snowshoe trails are open, visit www.skithefrost.ca for trail conditions and fees. Ski trail passes are required and are available via self-registration at the ski trail parking lot. No ski or snowshoe rental equipment is available.

All hiking/snowshoe trails remain open by donation at the trailhead, with the exception of the Dorset Tower trail as it leads to a closed facility within the Township (Dorset Tower).

Social distancing guidelines must be followed and provincial restrictions limit group size to a maximum of 10 people.

This information updated January 25, 2021

No. All Community Centres remain closed, and we are not presently accepting new reservations.

This information added February 19, 2021

No. All recreational programming is currently on hold. As a result of this, winter recreational programs and activities are cancelled. This includes the Dorset Snowball Winter Carnival

We are offering online programming and virtual events, please visit our activities calendar for more information.

This information updated December 23, 2020

No.The Dorset Scenic Lookout Tower remains closed at this time. Re-opening of the Dorset Tower property is anticipated to occur on May 17, 2021. Patrons will only be permitted to access the park property, gift shop and the lookout at Peek-a-Boo Rock. The tower structure will remain closed due to concerns around the Township's ability to adequately implement COVID-19 distancing and disinfecting requirements. This plan is subject to change at any time based on provincial COVID-19 direction.

Information updated February 19, 2021

No. As the Dorset Tower is closed, the public water tap at this location is not accessible. It is anticipated to be available on May 17, 2021. Additional public water taps within the Township of Algonquin Highlands can be found at:

  • Dorset Recreation Centre (1051 Main St., Dorset - located to the right of the main entrance by the book drop)
  • Stanhope Airport (1168 Stanhope Airport Rd.)
  • Township Office (1123 North Shore Rd.)

All users are reminded that these are public facilities where extraordinary hygiene protocols are required.

Information updated February 19, 2021

Planning

  • Please contact Sean O'Callaghan, Planner, at 705-489-2379 ext. 324 or e-mail socallaghan@algonquinhighlands.ca.
  • Pre-consultation via a phone call or email is strongly encouraged for all applications.
  • Planning applications for Zoning By-law Amendments, Official Plan Amendments, Minor Variances and Shore Road Allowance Closings can be found online at https://www.algonquinhighlands.ca/government/planning.php Completed applications may be submitted via email. Please contact Sean O’Callaghan regarding payment options.

Yes. Applications can be submitted in the drop box outside the front door of the municipal office or mailed to the attention of the Planning Department. Electronic copies of applications can be emailed to socallaghan@algonquinhighlands.ca.

Yes. Pre-consultation meetings for new Planning applications can be scheduled through videoconference or over the phone. Please contact the planner at socallaghan@algonquinhighlands.ca.

Yes. Staff continue to review and process ongoing applications. Please contact socallaghan@algonquinhighlands.ca regarding the status of existing applications or for general inquiries.

Roads

Yes. Applications for Road Occupancy or Entrance permits can be found at www.algonquinhighlands.ca/road-permits.php.

Completed applications must be submitted via mail or the secure drop box at the Township Office located at 1123 North Shore Road. Payment will be accepted by cheque only, cash will not be accepted.

Once the application has been reviewed you will be contacted via email in two to three weeks.

Information as of December 23, 2020

Yes. Regular maintenance operations will continue but some may be delayed.

Yes. Please call 705-489-2379 ext. 325 to report a problem during our regular business hours, Monday to Friday, 8:30 am to 4:30 pm.

To report a dangerous road condition outside of regular business hours, call:

Issues such as:

  • Accumulation of debris on private property
  • Illegal dumping
  • Animal licensing & control
  • Noise (including Fireworks)
  • Zoning By-law violations (e.g. illegal placement of trailers on vacant lands)
  • Docking and mooring at public docks

are handled by the By-Law department. By-law complaints can be submitted online or by e-mail.

  • Please contact Operations Manager at 705-489-2379 ext. 325 or via email regarding road maintenance or road construction.

Other helpful information

For Complaints regarding inappropriate or illegal gatherings

OPP
1-888-310-1122
  • Concerns about gatherings on private property
Township of Algonquin Highlands, Building and By-Law Department
705-489-2379
  • Concerns about gatherings on Municipal property.
Public Health Agency of Canada
613-614-4754 (from 8:00 am - 5:00 pm)
  • Concerns regarding someone who is supposed to be in quarantine.

For Emergency Services call: 911

The public is reminded that 911 is for emergency purposes only.  
The OPP is available by calling 1-888-310-1122 for all other non-emergency situations